Configure the user experience of your AI
Customize your AI's persona, response length, supported languages, layout, and so much more.
Learn
Help center
Search our help center to get started and learn about Unless and how to use AI assistants in customer support and customer success.
Measure success
Learn how to analyze your goals, track results, and make the most of your visitor personas.
read more
Recent articles
Integrate the team assistant with Freshdesk
Configure Freshdesk groups to your environments and optional segments in Unless.
How to add an AI starter button
Find out how to add a starter button to your website or dashboard for users to interact with your AI.
Integrate the team assistant with Hubspot
Configure Hubspot pipelines to your environments and optional segments in Unless.
Integrate the team assistant with Zendesk
Configure Zendesk brands to your environments and optional segments in Unless.
Get started with the team assistant
Find out how you can install, authorize, configure and use the team assistant in just a few steps.
Setting up agent actions
Nudge users to the next step of their journey and provide direction based on their needs.
Review and improve conversations
Learn how to review and analyze conversations and to improve the answers.
How to add topics to training data
Organizing your training sources into topics helps avoid conflicts. Answers will be generated using the sources of one topic at a time.
How to make use of the quality control center
Find out how to generate quality control reports based on questions and answers you add.
How to view AI insights
Find out how you can view the insights for your AI, including views, conversations, responses, and more.
How to select and improve the right sources to train your AI
Learn the impact of good and bad training data on AI with our guidelines for optimal results.