AI assistance for customer success in highly-regulated industries
Seamlessly integrate AI-driven conversational search, ensuring rapid, compliant, and hassle-free customer success.
Solutions
Cover the entire customer journey
Pick the AI pattern that fits where your customers actually need help — from public discovery to internal team co-pilots.
Acquisition
Increase conversion rates and reduce the amount of incoming support tickets.
Retention and upsells
Improve retention, supercharge sales expansion, and deflect support tickets.
Self-service support
Offer your customers 24/7 support, in websites or client portal.
Co-pilot for support teams
Reduce support ticket handling time in customer support teams.
Features
One-stop-shop for your AI solution
Everything you need to ship AI in production — from no-code components to enterprise governance, all on one compliant foundation.
Agentic AI
Combine AI assistance, semantic search, and agentic tasks for 24/7 support.
No-code management
Easy UI integration with 20+ templates, automated AI training, and clear insights.
Integrates anywhere
Unlock your existing business systems with any of our 50+ connectors.
Privacy and security
Benefit from enterprise-grade privacy protection for European sectors.
Customers
Trusted by leaders
How regulated-Europe brands — from Visma to Onguard — turned customer success into a revenue engine with Unless.
Visma Enterprise AS
Norway's leading ERP — modernized self-service with Unless.
Helping patients
After Zorgdomein deployed Unless, patient self-service surged within weeks.
Enhancing credit software
Financial service Onguard powers their support operations with Unless.
Ticket deflection at scale
Meet Sally, Kontek’s AI support colleague in a complex regulatory landscape.
Resources
Resources and support
Documentation, articles, and recipes for getting the most out of your Unless deployment — plus a help desk when you need a human.
Help center
Read how to get started of find advanced guides to help you using our platform.
Security and compliance
Privacy protection measures, security by design, and compliance guidelines.
Developer documentation
Find reference documentation for the javascript API.
The Unless cookbook
Bite-sized implementation examples for every stage of the customer lifecycle.
Pricing
Subscription plans
Transparent plans for every team size — start with a free pilot, scale to enterprise with a phased implementation plan.
High level plan overview
Our subscription plans cover your entire user journey with three use cases.
Additional services
We offer premium support, custom development and integrations.
Compare plans
Choose the right subscription plan with this feature comparison table.
Frequently asked questions
Check out the list of what others asked our sales reps.
Blog
Opinion
What we think about things.
Why chatbots suck - and why they don't have to
Building a chatbot may have gotten easier however building a good chatbot experience is still a lot of work and requires nuance.
Why Europe needs an AI delivery platform
CEO Sander explains that compliance, privacy and security are posing major hurdles to AI feature implementation.
Drive customer loyalty in the age of retention
Retention marketing is on the rise and Unless can help you ramp up your efforts too.
Unless’ new features bring empathy to websites
Unless helps websites imitate empathy by predicting website visitor behavior with machine learning to highly personalize their experience.
Human intuition for your website
Add gut feel to your website, and make it as effective as a human sales rep.
Predict conversion rate for each visitor with machine learning
Unless helps websites predict conversion rates per visitor with machine learning for more sales and less product returns.
How to fix your online business
It's not just your online business suffering. The entire internet is in trouble. Unless CEO Sander explains how to fix it.
I want websites to communicate like people.
Sander was invited to participate in the Tripolis series. Read on to hear his thoughts on “extreme personalization.”
Personalization, privacy and the European GDPR law
The impact of the strict EU privacy laws ("GDPR") on personalization - and "profiling" in particular.
Serverless computing explained
Unless.com CEO Sander Nagtegaal explains the hype of serverless computing in under three minutes.
The internet is for cats
What Unless can do for website owners who are looking to convert more visitors into customers.
We're here to help
Quick responses if you have an issue. Feel free to ask us anything — or ask our conversational AI a question.