Solutions

Cover the entire customer journey

Pick the AI pattern that fits where your customers actually need help — from public discovery to internal team co-pilots.

Acquisition

Increase conversion rates and reduce the amount of incoming support tickets.

Retention and upsells

Improve retention, supercharge sales expansion, and deflect support tickets.

Self-service support

Offer your customers 24/7 support, in websites or client portal.

Co-pilot for support teams

Reduce support ticket handling time in customer support teams.

Features

One-stop-shop for your AI solution

Everything you need to ship AI in production — from no-code components to enterprise governance, all on one compliant foundation.

Agentic AI

Combine AI assistance, semantic search, and agentic tasks for 24/7 support.

No-code management

Easy UI integration with 20+ templates, automated AI training, and clear insights.

Integrates anywhere

Unlock your existing business systems with any of our 50+ connectors.

Privacy and security

Benefit from enterprise-grade privacy protection for European sectors.

Customers

Trusted by leaders

How regulated-Europe brands — from Visma to Onguard — turned customer success into a revenue engine with Unless.

Visma Enterprise AS

Norway's leading ERP — modernized self-service with Unless.

Helping patients

After Zorgdomein deployed Unless, patient self-service surged within weeks.

Enhancing credit software

Financial service Onguard powers their support operations with Unless.

Ticket deflection at scale

Meet Sally, Kontek’s AI support colleague in a complex regulatory landscape.

Resources

Resources and support

Documentation, articles, and recipes for getting the most out of your Unless deployment — plus a help desk when you need a human.

Help center

Read how to get started of find advanced guides to help you using our platform.

Security and compliance

Privacy protection measures, security by design, and compliance guidelines.

Developer documentation

Find reference documentation for the javascript API.

The Unless cookbook

Bite-sized implementation examples for every stage of the customer lifecycle.

Pricing

Subscription plans

Transparent plans for every team size — start with a free pilot, scale to enterprise with a phased implementation plan.

High level plan overview

Our subscription plans cover your entire user journey with three use cases.

Additional services

We offer premium support, custom development and integrations.

Compare plans

Choose the right subscription plan with this feature comparison table.

Frequently asked questions

Check out the list of what others asked our sales reps.

Integration

Salesforce

Pull your Salesforce contact data to use segmentation criteria in your audiences.

Updated 11 February 2026

Context

Chances are you already segment and personalize the emails you send out to leads and users. Imagine if you could continue that personalized experience on the website too. You could show them the right subscriptions, highlight relevant features, and more. You can also use this integration to streamline your multi-step outreach campaigns.

Key benefits

Make sure that the personalized experiences you create for your outreach don't end with the landing page. You can use Unless campaigns to attach a contact ID to all the contacts you are reaching out to. This way you can provide each contact and lead with a hyper-personalized experience throughout their journey on your website, based on data that is being continuously updated. You've likely set up different conditions in Salesforce for segmentation and targeting all of which can directly be used in Unless as custom traits. With that data in your pocket, you can optimize and hyper-personalize the experience of every single lead on your website for the best results. Integrating Salesforce will also mean you will know the lead status of each contact, allowing you to put nudges in place to keep them moving further down the funnel. This can be done with components that highlight relevant testimonials or content pieces as well as adjusting text, images, and CTAs to fit their journey.

How does it work?

With this integration you can sync contacts from Salesforce to Unless. You can then create experiences within Unless for individual users and leads as well as a variety of segments.

Install instructions

Once at the Integrations tab of your Unless dashboard, you can select “Configure” for the Salesforce integration. This will open a popup where you can connect your Salesforce account and set up the integration.

We're here to help

Quick responses if you have an issue. Feel free to ask us anything — or ask our conversational AI a question.