2026 releases 19 – 27 of 31
IntegrationsTeam assistant
Salesforce team assistant connection improvements
Deeper control over your Salesforce ticket flow.
InsightsAI configuration
Discover your AI maturity level
See where you stand and what to do next.
Team assistantAI skillsLanguages
Passwordless login and passkeys
A more secure, simpler way to sign in.
InsightsLanguages
Default skills you can switch on and off
Get started faster with ready-made default skills.
Live chatPrivacy & security
Unified live chat and AI view
One continuous view for live chat and AI.
IntegrationsTeam assistantAI skills
Salesforce team assistant integration
Bring the team assistant into Salesforce.
Product updates
Use cases are now workspaces
A clearer name for the spaces you work in.
Live chatAI skillsPrivacy & security
The new guardrails tab
Set clearer boundaries for your AI skills.
Team assistantAI skillsLanguages
AI skills and agentic triggers
Tell your AI what to do, in plain language.