Solutions

Cover the entire customer journey

Pick the AI pattern that fits where your customers actually need help — from public discovery to internal team co-pilots.

Acquisition

Increase conversion rates and reduce the amount of incoming support tickets.

Retention and upsells

Improve retention, supercharge sales expansion, and deflect support tickets.

Self-service support

Offer your customers 24/7 support, in websites or client portal.

Co-pilot for support teams

Reduce support ticket handling time in customer support teams.

Features

One-stop-shop for your AI solution

Everything you need to ship AI in production — from no-code components to enterprise governance, all on one compliant foundation.

Agentic AI

Combine AI assistance, semantic search, and agentic tasks for 24/7 support.

No-code management

Easy UI integration with 20+ templates, automated AI training, and clear insights.

Integrates anywhere

Unlock your existing business systems with any of our 50+ connectors.

Privacy and security

Benefit from enterprise-grade privacy protection for European sectors.

Customers

Trusted by leaders

How regulated-Europe brands — from Visma to Onguard — turned customer success into a revenue engine with Unless.

Visma Enterprise AS

Norway's leading ERP — modernized self-service with Unless.

Helping patients

After Zorgdomein deployed Unless, patient self-service surged within weeks.

Enhancing credit software

Financial service Onguard powers their support operations with Unless.

Ticket deflection at scale

Meet Sally, Kontek’s AI support colleague in a complex regulatory landscape.

Resources

Resources and support

Documentation, articles, and recipes for getting the most out of your Unless deployment — plus a help desk when you need a human.

Help center

Read how to get started of find advanced guides to help you using our platform.

Security and compliance

Privacy protection measures, security by design, and compliance guidelines.

Developer documentation

Find reference documentation for the javascript API.

The Unless cookbook

Bite-sized implementation examples for every stage of the customer lifecycle.

Pricing

Subscription plans

Transparent plans for every team size — start with a free pilot, scale to enterprise with a phased implementation plan.

High level plan overview

Our subscription plans cover your entire user journey with three use cases.

Additional services

We offer premium support, custom development and integrations.

Compare plans

Choose the right subscription plan with this feature comparison table.

Frequently asked questions

Check out the list of what others asked our sales reps.

Compliance

Certifications

As certified AWS Partner, we are committed to adhere to rigorous infrastructure compliance.

Updated 5 November 2024

As certified AWS Partner, we passed the AWS Foundational Technical Review (FTR, including its Sustainability Pillar) with infrastructure that is certified for compliance with

  • ISO/IEC 27001:2013,
  • 27017:2015,
  • 27018:2014, and
  • ISO/IEC 9001:2015.

These certifications are performed by independent third-party auditors. Additionally, we have access to independent third-party examination reports that demonstrate how our infrastructure on AWS achieves key compliance controls and objectives. These are reports for:

  • SOC 1 (formerly SSAE 16/ISAE 3402),
  • SOC 2 Security, Availability & Confidentiality,
  • SOC 2 Privacy Type I, and
  • SOC 3 Security, Availability & Confidentiality.

Our organization itself is not automatically certified by association, but the ISO/IEC 27001:2013 certification for AWS covers the AWS security management process over the scope of our services and data centers.

Note: for security reasons, we cannot send copies of the SOC reports to third parties. However, there is an information security policy description available to all users, as well as a more formal Security Addendum.

On top of the above, we are closely monitoring ISO/IEC TR 24028, which offers guidelines for AI trustworthiness as part of the broader AI-focused standards by ISO/IEC JTC 1/SC 42. Although it’s a technical report and not an official standard for certification, it provides valuable implementation guidance.

We're here to help

Quick responses if you have an issue. Feel free to ask us anything — or ask our conversational AI a question.